Kay Maxson Agency Insurance
Hours of Operation
9:00am - 5:00pm
Total Quality Agency - Kay Maxson Agency

About Our Staff

Lisa Maxson,CPCU, CIC

Lisa represents the third generation of her family in the agency, following her father, Kay, and Grandfather, Wendell Hoag. Lisa was “born in the agency”, having grown up with the office “in house” until she was 10 years old. In 1974 Lisa began working at the agency. Obtaining her insurance license prior to her high school graduation, she was the youngest agent in her licensing class. In 1981 she obtained her Certified Insurance Counselor designation. In 1985 Lisa obtained her Chartered Property & Casualty Underwriter designation. In 1997 she completed the program of Total Quality Agency. Lisa prides herself on the personal relationships she maintains with our customers. She looks forward to providing you with personal service for all your insurance needs.

Chris Roe,CIC

Chris Roe joined the Kay Maxson Agency in 2002 after completing an internship with Auto-Owners Insurance, Portage Claims Branch. Chris graduated with a B.S. in Marketing from Western Michigan University. He is a licensed agent in Michigan for property, casualty, life, and health. Chris specializes in personal lines along with small commercial businesses. With the completion of his Certified Insurance Counselor Designation, Chris has shown a commitment to his customers to provide the knowledge and service they deserve.